Integrated API solution for business
Provide APIs to integrate Call Center/Contact Center with available software and mobile apps regardless of scale and business fields.
Easy setup with customizable settings and management
Seamless integration with all software
Our solution offers all features of a professional Call Center. Integrate with all available CRM/ERP models to build up a Call Center of various sizes: from several to thousands of agents.
Business domain customization
Allow user interface (UI) design and customization of user experience to best fit the business function and professional processes of the enterprises without depending on updates and support from suppliers.
Report & Statistics
Automatically sync and store all call data (voice and video) and interaction history in CRM while generating reports and statistics about the Center’s activities in the same data pool with a CRM/ERP to conveniently assist tracking and management.
Integrated API features
API for mobile app
Support Android/iOS/React Native/Phone Gap.
API for Web
Support JavaScript.
API for backend
Call history, call recordings, contacts, tickets…